LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

TEYwMnNEclBzTGtNWTNzMzdBWU85YnFjclE9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Upshop

Business Development Representative (BDR) Job at Upshop

 ...Business Development Representative (BDR) Upshop is the market leader in Total Store Operations solutions for the Grocery and C-Store markets. We offer an AI-powered, SaaS platform connecting Fresh, Center, eCommerce, and DSD department operations to deliver a simplified... 

Delivery & Distribution Solutions LLC

Independent Courier Job at Delivery & Distribution Solutions LLC

 ...Delivery & Distribution Solutions, LLC is a growing company looking for a part time independent contract courier( 2-3 days weekly) for city and county parcel deliveries. To be considered, you must be familiar with the Philadelphia area and surrounding suburbs, have a... 

American Traveler

Travel Nurse RN - NICU - Neonatal Intensive Care Job at American Traveler

 ...to other departments within the hospital and cross-campus to another NICU as needed ~ Holiday scheduling requires working either Christmas Day or the day before/after Christmas ~ Must care for neonates with pre/peri/post-operative needs and complex diagnoses ~... 

Epic Travel Staffing

Radiation Therapist Job at Epic Travel Staffing

 ...AfacilityinKentfield,CA is seeking a locum Radiation Therapist to join its Radiation Oncology team for a13 week assignment. Requirements:~ Graduated from a Radiologic Technology accredited program.~ Certification and registration in Radiation Therapy by... 

Hyman Brothers Auto Group

Automotive Sales- New Car Dealership Job at Hyman Brothers Auto Group

 ...Mitsubishi is seeking dedicated Sales Consultants to fulfill our growing customer base. Candidates MUST be computer/technology savvy. Car Sales experience is not necessary. Responsibilities include but not limited to greeting customers on the lot and responding to phone...