Job Description

Job Description

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Including but not limited to:

• Repair, maintain, mechanical trouble shooting for forklifts, construction, landscaping equipment and /or cranes
• Orders parts as needed, communicates with Parts Department as to the status of parts on order
• Informs customer and service management of parts on order status and job status
• Utilizes all training, online manuals and/or seeks help/ advice if a problem arises at customer site
• Informs service management of any incoming shop jobs
• Strives for optimum billing of labor hours each day
• Makes every effort to look up parts needed for jobs
• Efficiently uses MobleFrame eRO process and any other service process software which Modern deploys
• Informs service management prior to start of work day if unable to report to work and requests vacation time with adequate advance notice
• Assists service management in scheduling follow-up repairs
• Actively participates in devising and completing one’s own training plan and obligations to Modern where training is required
• Responsible to notify service management of any and all vehicle repairs and inspection needs
• Must obtain proper authorization from customer on any overtime billing. Either prior to or after normal branch operation hours
• Must obtain approval from service management of any alterations to normal start/quit times.
• Must complete electronic time sheet at end of each work day and submit via e-mail.
• Maintains a professional appearance and attitude each day.
• Keeps interior and exterior of company service van clean.

REQUIREMENTS

Must have valid driver's license
Must have own tools
Position has no supervisory responsibilities.

PHYSICIAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee frequently is required to walk; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Operate a motor vehicle

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The employee is occasionally exposed to risk of electrical shock and vibration. The noise level in the work environment is usually loud.

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