Job Description

Are you an enthusiastic, friendly person who is looking to make his or her mark with a national company that understands work life balance? Is your enthusiasm and passion for helping people contagious? This is an opportunity to work with other highly engaged people within a culture that embraces innovation while delivering an outstanding customer experience. Joining our team is an opportunity to grow your career. ABOUT US As a national leader and innovator in the self-storage industry, Key Storage has grown to over 40 self-storage facilities across seven states. As a three-time award winner of the Mini-Storage Messenger's prestigious "FACILITY OF THE YEAR" Award, we have shown that we know what our customers are looking for when they need self-storage. OUR CULTURE We achieve our MISSION through the eyes of our employees and their satisfaction. Our values, Passion, Integrity, Innovation and Respect give us the strength, guidance and security to succeed. Together we ELEVATE our Performance, Inspire an Award-Winning Customer Experience and Cultivate a Key Clean Guarantee.

Assistant Property Manager

The Assistant Property Manager plays a key role in delivering an outstanding customer experience while supporting the operational success of our storage facilities. This position may require occasional travel to other locations to assist during staff shortages, high-demand periods, or special projects. The ideal candidate is self-motivated, detail-oriented, and skilled at problem-solving, with the ability to work independently and contribute positively to the team and overall company goals.

Position Summary
The Assistant Property Manager is responsible for renting storage units, generating sales, informing customers about space availability, rental guidelines, and pricing. This role supports customers in selecting the appropriate unit size, completing rental agreements, and ensuring a smooth and professional leasing experience.

Job Duties include, but are not limited to:

• Delivering exceptional customer service in person and over the phone while generating sales leads and converting inquiries into rentals.
• Upselling company merchandise and products.
• Recommending appropriate unit sizes and services based on customer needs.
• Clearly communicating the leasing process, rental terms, and facility policies.
• Making customer account calls, including payment reminders, collections follow-up, and documenting all interactions in the computer system.
• Collecting payments, processing transactions, and maintaining accurate financial records.
• Managing, auditing, and balancing the cash drawer; preparing and making daily bank deposits.
• Conducting daily inspections of storage units and the property to confirm inventory availability, ensure unit security, and maintain rent-ready conditions.
• Performing routine property upkeep such as sweeping, mopping, cleaning windows, picking up trash, and maintaining a clean and inviting environment for customers.
• Traveling to other properties to support operations as needed.
• Assisting with special projects and performing other duties as assigned.

Work Authorization Notice

Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship. This means:

• Work Authorization Required : Candidates must already possess valid U.S. work authorization that permits employment with any employer.
• No Visa Sponsorship Provided : We are unable to sponsor employment visas (such as H-1B, O-1, etc.) or assume responsibility for transferring existing sponsorships at this time.

Best in the Business Benefits include:

• Low deductible medical plan including Telehealth
• Dental, vision, life insurance, AD&D
• Employee assistance and Wellness Programs
• 401k with company match - both pre and post tax options
• Industry-related tuition reimbursement
• Comprehensive paid training for success

Key Storage is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Tags

H1b, Visa sponsorship, Work visa,

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