Systems and Network Architect (Hybrid) Job at Framework IT, Chicago, IL

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  • Framework IT
  • Chicago, IL

Job Description

Job Description

Job Description

Mission
Deliver predictable IT outcomes
Vision
In 10 years, our aim is to grow into a $25 million national powerhouse, maintaining a fresh startup vibe while offering ever-expanding world-class opportunities.
Core Values

  • Teamwork: United in purpose, we succeed together.
  • Pride: We're builders, shaping a brighter future.
  • Relentless: Bold and curious, we're perpetual learners.
  • Integrity: Right is right—always.
  • Inclusivity: Diversity drives us forward.

The Main Thing
We’re on the hunt for a tech wizard with the agility to navigate complex IT challenges and the confidence to tackle high-level escalations and projects. Show us your best every day, and join a team that transcends the ordinary with outstanding rewards and benefits—because we believe in nurturing a thriving community through innovative technology.
Who You Are:
Role & Responsibilities

  • Masterfully handle client service delivery and high-tier systems or cloud projects.
  • Provide expert escalation resolution and root cause analysis.
  • Excel in client communications, embodying professionalism at every turn.
  • Mentor Tier 1 and Tier 2 engineers, sharing knowledge and fostering growth.
  • Design and manage intricate Windows systems, VMWare, Azure, and Microsoft 365 environments.
  • Lead transformative projects ensuring they deliver on scope and budget.
  • Engage in strategic discussions to help clients grasp technology investments.
  • Craft and uphold our technology best practices and process documentation.

Travel

  • Local (Chicagoland area): up to 50%
  • Nationwide: up to 5%
  • Participate in a rotating on-call schedule

Performance Goals & Expectations:

  • Billable Realization: 75%
  • Knowledge Base Articles: 12 yearly
  • Performance metrics are indicative and supplemented by qualitative evaluations to ensure a fair assessment of contributions.

Core Competencies

  • Cooperative: Thrives in a team-oriented environment.
  • Professional: Resilient, eager to learn, and highly collaborative.
  • Curious: A proactive problem solver with a knack for quick decision-making.
  • Organized: Aces in project management and maintaining brand consistency.
  • Efficient: Independently effective and logical under pressure.

Desired Skills & Experience

  • 7+ years in Managed Services, Cloud, or Server Engineering/Architecture.
  • Expertise in VMware, Azure, and Microsoft 365.
  • Proficient with SAN/NAS storage technologies and advanced network management.
  • Experience with enterprise messaging and virtualization technologies.
  • Strong background in troubleshooting and technical standards development.

Compensation & Benefits

  • Salary: $85,000 - $120,000, based on experience.
  • Bonus: Eligibility for annual performance-based bonuses.
  • Benefits: Comprehensive medical, dental, and vision; 401(k) with company match; generous PTO and flex time.
  • Work Environment: Primarily remote, with occasional office visits for project-specific work.

Culture

  • Continuous learning encouraged with reimbursements for certifications.
  • Collaborative culture with regular training sessions.
  • Recognized as one of the 101 Best & Brightest Places to Work.

Join us in redefining IT and shaping the future of technology!

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Job Tags

Local area, Flexible hours,

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