About the Role:
The 100% remote/virtual based Start Smart Coach is responsible for coaching clients to maximize key focus areas during our “Start Smart” coaching approach. The Start Smart Coach is responsible for ensuring their clients establish knowledge and behaviors in using their assigned analytic tool.
Qualified Candidates Need:
Possess an in-depth knowledge of labor grids, parts matrix building, warranty filings, WLR, ELR, Hours/RO and labor rate increase with manufacturers.
3-5 years of Automotive Fixed Operations experience highly preferred
2 years of Automotive Service Department management preferred.
Passionate about building relationships and client success strategies.
Must be able to present training material in an engaging manner.
Must be comfortable interacting with and training all levels of management, including executive level managers.
Possess ability to understand and accomplish preset goals.
Must possess consultative problem-solving skills.
Must be comfortable and effective with all sales and service-related process questions.
Proven ability to direct and lead clients to wanted solutions.
Detail oriented.
Established ability to execute defined processes.
Must be able to effectively manage time, manage multiple accounts and strategically prioritize.
Ability to work well in a remote or office environment.
Demonstrate an energetic and motivating personality.
Essential Job Duties and Responsibilities:
Use consultative methods and prior experiences to effect change within multiple clients Dealership Service departments.
Educate, train and coach clients to navigate the software tool designed to improve and identify Fixed Operations key revenue drivers.
Use the “Perfect Pricing” model to garner projected financial impact for our clients.
Hold weekly / bi-weekly coaching sessions with clients’ staff to confirm and measure implemented changes.
Update CRM with all necessary notes and changes.
Use wins and outcomes to garner interest in additional Dynatron products.
Schedule and confirm attendance in available manager workshops.
In Return for Your Expertise, You Will Receive:
Excellent benefits including health, dental, vision, and short term disability insurance, stock options, work from home and flexible scheduling depending on job requirements, professional development opportunities, 9 paid holidays, and 15 days PTO. Home office setup support for remote employees. The chance to work for an organization that puts people first and fosters a culture of teamwork by embracing our 5 core values:
Success Driven – We strive for excellence with continuous improvement and grit.
Delivering Results – We deliver a high quality of work, and we don’t confuse effort with results.
Sense of Urgency – We know our priorities and take decisive action.
Accountability – We take extreme ownership and deal with the consequences of our actions.
Positive Attitude – We have a positive mindset, and we enjoy what we do.
Dynatron Software is an Equal Opportunity Employer and encourages all qualified individuals to apply.
Compensation: $85,000 + Bonus / Commissions
Total Compensation Potential: $149,999
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