Job Description

Were looking for a skilled Sr. System Administrator to join our client's dynamic and expanding technology team. This individual will play a key role in delivering secure, high-quality technical support across a distributed workforce, with a strong emphasis on executive-level service and operational excellence. This is a fully onsite role in the San Francisco Bay area.

Responsibilities:

• Provide responsive, high-touch IT support for both remote, in-office staff, and Executives
• Administer Microsoft 365 tools including Exchange, SharePoint, Teams, and compliance features.
• Manage user/device lifecycle and access policies in Hybrid Azure AD.
• Oversee endpoint management across Windows, macOS, iOS, and Android platforms.
• Troubleshoot and support collaboration and security tools across the enterprise.
• Execute full-cycle onboarding/offboarding including account setup, device provisioning, and access control.
• Maintain IT asset inventory and lifecycle processes from procurement to decommissioning.
• Collaborate with internal teams to enhance systems, processes, and user experience.
• Participate in technology initiatives including upgrades, integrations, and automation.
• Provide on-call support as part of a global rotation.
• Communicate clearly and empathetically across all levels of the organization, maintaining a high standard of service.

Qualifications:

• Minimum 5 years of experience in IT support or systems administration
• Proficient in managing Microsoft 365 and Hybrid Azure AD environments.
• Hands-on expertise with Intune for endpoint and mobile device management.
• Advanced macOS support experience, including administration via Jamf.
• Strong support capabilities for collaboration tools including Zoom, Slack, and mobile platforms (iOS/Android).
• Familiarity with enterprise-grade security tools such as email filtering, cloud access security brokers, and endpoint protection.
• Experience with IT asset lifecycle platforms (e.g., ServiceNow, Snipe-IT), including compliance and reporting.
• Proven track record executing onboarding/offboarding processes with attention to security and user experience.
• Solid understanding of networking principles including VPN, Wi-Fi, and cloud security.
• Excellent communication skills and comfort working with senior stakeholders.
• Ability to prioritize effectively in a fast-moving, service-oriented environment.
• Bachelors degree preferred or equivalent professional experience.
• Bonus: Background in venture capital, wealth management, or financial services.

Benefits:

• 100% paid Medical, Dental, Vision
• 401k match with immediate vesting
• 4 weeks PTO
• FSA, HSA, EAP, and Commuter Programs
• Parenting and fertility support

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

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