Remote Call Center Representative Job at MCI, Myrtle Point, OR

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  • MCI
  • Myrtle Point, OR

Job Description

Employer Industry: Business Process Outsourcing (BPO) Why consider this job opportunity: Competitive compensation based on experience Incentives and rewards including cash bonuses and prizes Comprehensive health benefits available for full-time employees after 90 days Opportunities for career growth and internal promotions Paid time off and a casual dress code for a comfortable work environment Flexibility to work remotely from home What to Expect (Job Responsibilities): Answer inbound calls and respond to customer inquiries in a professional manner Resolve customer issues efficiently while maintaining a positive attitude Document all interactions accurately in the CRM system Follow communication scripts and standard operating procedures Meet or exceed performance metrics including call quality, response time, and customer satisfaction What is Required (Qualifications): Must be 18 years or older High school diploma or GED 1+ year of experience in a call center or customer service role Excellent verbal and written communication skills Proficient with computers and customer service software How to Stand Out (Preferred Qualifications): Fluent in English and Spanish Ability to multitask and manage time effectively in a remote setting Reliable internet connection and a quiet home workspace #BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #IncentivesAndRewards We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr MCI

Job Tags

Remote job, Full time, Casual work, Immediate start,

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