Job Description
Job Description
Job Description
Description
The Regional Quality & Food Safety Manager is primarily responsible for providing leadership, oversight, and support in food safety, quality programs, and Quality Assurance (QA) personnel in designated regional Trinidad/Benham Corp. retail food manufacturing and food processing facilities. This position ensures product safety for customers and consumers.
Key Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Work to perpetuate a culture where food safety and quality are of the highest priority
- Oversee training of all employee owners in company food safety and quality policies and procedures as well as Food and Drug Administration (FDA)/Food Safety Modernization Act (FSMA) regulatory requirements
- Continually monitor regulatory updates and work with Corporate Manager of Quality and Food Safety on ensuring company regulatory compliance
- Work with Plant Managers and QA staff on implementation and improvement of Safe Quality Food (SQF) systems at retail packaging facilities
- Work with other QA team members on opportunities to improve processes and procedures within facilities to drive a positive impact on our business, our employee owners, and ultimately the Employee Stock Ownership Plan (ESOP)
- Perform regularly scheduled inspections at facilities to monitor SQF system progress, sanitation, housekeeping, and employee practices. Report all deficiencies to management and create a timeline for correction
- Maintain SQF certifications at certified facilities by continually monitoring compliance and working with third party auditing companies to schedule annual inspections
- Maintain company Kosher and Organic programs and inspections for continued facility compliance to recognized standards
- Coordinate outside laboratory testing needs with facilities
- Identify and implement corrective and preventative actions resulting from inspections or customer complaints
- Communicate with customers on issues of quality; conduct investigations into customer complaints and perform necessary product trace in recall/withdrawal situations
- Conduct customer visits upon request to discuss issues of quality and other relevant topics
- Assist corporate operations with decisions regarding product quality and usage
- Conduct annual system reviews, document reviews, and updates to ensure continued compliance to program requirements
- Assists Manager in training, mentoring, scheduling, and coordination of any new Quality Dept. personnel
- Any other duties as assigned by Corporate Manager of Quality and Food Safety
Travel required:
Position may require up to 50% or more travel to Trinidad/Benham Corp. locations nationwide
Skills, Knowledge and Expertise
Education and Formal Training:
- Bachelor's Degree or equivalent experience in Food Safety or Quality related field
- A minimum of five (5+) years of experience managing Food Safety and Quality in a large scale retail or manufacturing environment (multi-store/multi-plant)
- A minimum of three (3+) years of people management experience
- Experience interacting with the state and local regulators, including the Department of Health
- A valid driver’s license in good standing
Preferred education and experience:
- HACCP / Preventive Controls Qualified Individual (PCQI) / SQF Practitioner certification preferred
- Foreign Supplier Verification Program (FSVP) training is a plus
Knowledge, Skills and Ability:
- Knowledge of and experience utilizing Global Food Safety Initiative (GFSI)/SQF standards required
- Knowledgeable in local, state, and federal food regulations (including United States Dept of Agriculture (USDA) and FDA)
- Strong attention to detail
- Excellent analytical and problem solving skills
- Demonstrates practical organizational skills with the ability to multi-task, follow through and meet deadlines
- Excellent written and verbal communication skills with the ability to develop and deliver training and presentations
- Outstanding interpersonal and customer service skills
- Ability to work collaboratively within all levels of the organization and with outside customers/suppliers/vendors/third party auditors
- Intermediate proficiency in MS Office experience (Excel, Outlook, Word, and PPT)
Working environment and physical demands
- The physical environment requires the use of general office equipment (computer, printer, scanner).
- Prolonged periods sitting at a desk and working on a computer.
- Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, cellphone.
- Requires a normal range of hearing and vision to record, prepare and communicate appropriate reports
- Ability to work in industrial environments during site visits. Requires moving/walking, standing for prolonged periods. May require bending, stooping, reaching and ability to lift up to 25 lbs. Will be exposed to dust and loud noise and exposed to machinery and mechanical, moving parts
- Required to use personal protective equipment such as safety glasses, hearing protection and hairnet as needed.
Benefits
- Insurance coverage that includes medical, dental, vision, and life insurance and flexible spending accounts (To be eligible for benefits, the employee must work at least 30 hours per week (or 130 hours per month))
- 401(k) with employer match
- Paid holidays and competitive vacation/sick pay plans
- Tuition assistance program
- Employee stock ownership program (ESOP)
Job Tags
Holiday work, Local area, Flexible hours,