Job Description
ND DEFENSE - Protecting Freedom and Those Who Defend It!
At NDDefense, we envision a world where lives are whole and freedom wins. We leverage our depth of knowledge in the evolving environment to deliver innovative vehicles and life cycle support solutions to the U.S. military and its allies. Our contract manufacturing line of business uses these same standards of excellence to bring innovative solutions to our commercial customers.
Shift is Mon - Thur, 4 days a week /10 hrs a day, some Fridays and after hours work as needed
Job Summary
This position will work to ensure the overall quality of a manufactured product by testing processes, monitoring quality standards, creating documentation, devising quality tests and defining test result desired criteria, as well as playing a key role in fixing issues when they arise.
Responsibilities
· Primary point of contact for all customer correspondence relative to quality objectives, quality concerns and the development of strong customer relationships.
· Provide oversight and mentoring for all NDGQ team members.
· Lead and develop teams to ensure effective problem resolution.
· The monitoring and measurement of business-related metrics specific to stated Leadership goals
· Track and report progress to closure and number of open issues (Metrics. i.e. days open, quantity open / closed)
· Facilitate communication between ND Leadership, USG (customer) and manufacturing plant quality, production etc. (Includes Navistar Defense and Navistar commercial Plants)
· Responsible for generating and maintaining Quality Plans as required, including maintaining their Configuration Control in accordance with ISO and MIL requirements.
· Responsible for on-going customer interface for all Quality related matters relative to non-conforming product.
· Implementation and maintenance of QMS / ISO system.
· Other duties as assigned.
Qualifications
· Bachelor’s degree in Engineering or Engineering Technology preferred, though extensive experience may meet the educational requirement.
· At least 8 years of Engineering and Quality Assurance experience.
ND Defense is an “Equal Opportunity Employer: Disability/Veteran”
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