Practice Manager job at Kidney Care Center Bloomington, IL, US

Job Description

The Practice Manager is responsible for the day to day operation of the KCC practice.

PRIMARY DUTIES / ACTIVITIES:

Day to day operation of the practice
Ordering office and medical supplies for the practice to ensure inventory is well stocked
Supervising and coordinating clinics and staff to accommodate the clinics
Coordinating Physicians' clinic schedules, PTO, on call coverage and Hospital Rounding coverage
Daily communication and guidance of staff to resolve operational concerns
Arrange and coordinate schedules for Medical Assistants and Receptionists
Approve timecards and PTO for employees
Report to the KCC POD leader
Weekly meeting with the KCC POD Leader

o Communicate all practice related activities and operations to the POD leader • Weekly Manager meeting with the Regional Manager o Reports other operational issues to the Regional Manager

Assist with Recruitment for staffing in the clinics, reviewing resumes and interviewing
Collaborate with HR with their employee onboarding
Work collaboratively with Director of Marketing & Physician Liaison for focus in the growth in the practice
Ensure to promote patient and employee satisfaction within the practice
Coordinate weekly staff meetings with agenda and minutes
Coordinate monthly management meeting with Physicians
Complete data reports within in each POD
Work with Regional Manager & HR Manager on Employee issues and concern
Assist Medical Assistants & Receptionists as needed in clinic
Other duties, as assigned

CUSTOMER SERVICE:

• Responsible for supporting the values and customer service standards of KCC. • Accountable for outstanding customer service to all staff, clients and vendors • Develops and maintains effective relationships through effective and timely communication. • Initiates action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

EDUCATION/ QUALIFICATIONS:

5 or more years' experience in a Medical Office
3 or more years Management Experience
Associates degree required
BA/BS degree preferred
Current CPR card Kidney Care Center

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