Job Description

Job Description

Quest is seeking qualified candidates for a Medical Payment Poster . Our client, an internal medicine medical practice, is currently seeking a strong Medical Payment Poster to join their team.

This role is essential to the success of our concierge model, combining billing support, medical records management, website maintenance, and membership services. The ideal candidate will bring strong administrative skills, excellent attention to detail, and professionalism in every patient interaction.

Pay up to $23.50/hr

Temp to Hire

Hours Mon-Fri 8AM-4:30PM

Office in Sandy Springs

Medical Payment Poster Responsibilities

• Support daily administrative operations under the guidance of the Practice Manager
• Provide membership support by assisting with annual renewals, onboarding, scheduling physician membership meetings, and patient communication
• Reviewing posted charges for correct provider assignment
• Auditing insurance claims prior to submission
• Responding to insurance inquiries and sending documentation as needed
• Posting payments, reconciling receipts, and preparing end-of-day reports
• Generating and mailing patient statements; following up on balances with professionalism
• Maintain accurate medical records within the EMR, ensuring documentation and compliance standards are met
• Monitor and assist with website updates and maintenance (practice announcements, membership details, and patient resources)
• Answer patient phone calls and emails, assisting with billing, membership, or general practice questions
• Document patient and billing interactions in the EMR
• Support Excel reporting and presentations to physicians on billing or membership trends
• Provide coverage and teamwork support in all administrative areas

Qualifications

• Professional demeanor with the ability to communicate effectively with patients, physicians, and colleagues
• Experience in medical billing, accounts receivable, or revenue cycle management strongly preferred
• Familiarity with medical records management and patient documentation standards
• Experience with eClinicalWorks (eCW) EMR is a plus
• Proficiency in Microsoft Office, especially Excel (reporting and reconciliation)
• Comfort with basic website maintenance and updates (WordPress experience a plus)
• Strong organizational skills and ability to multitask in a fast-paced environment
• High attention to detail, reliability, and discretion when handling sensitive financial and medical information
• Flexible, enthusiastic, and self-directed team player

MUST HAVE: payment posting/payment processing experience with Excel experience that can help pull together reports for analysis

Requirements

Must pass credit/background/drug checks

Job Tags

Similar Jobs