Job Description
Job Description
Job Description
Benefits:
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
SERVPRO of Mayes and Wagoner Counties is hiring an
Office Manager !
Benefits SERVPRO of Mayes and Wagoner Counties offers:
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
And more!
As the
Office Manager , you will play a pivotal role in leading all office operations and ensuring timely delivery of all office process functions. This position involves a diverse range of responsibilities, from scheduling and customer service to financial administration, compliance documentation, HR support and other duties as necessary.
Key Responsibilities - Answer phones, provide exceptional customer service, and maintain a detailed call log
- Coordinate franchise interdepartmental communication and activities
- Monitor National Accounts program compliance
- Manage subcontractor certifications, insurance, and other documentation needs
- Deliver financial reporting as needed
- Manage and disposition lead sources
- Bill customers for services, process payments, and manage accounts receivable
- Maintain an organized file system and company calendar/schedule
- Coordinate Franchise website maintenance and perform public relations activities
- Complete daily bookkeeping activities
- Manage Accounts Payable, Accounts Receivable, and cashflow
- Act as the Subject Matter Expert for all office related technology and processes
- Establish processes to ensure office Key Performance Metrics (KPM) meet franchise goals/targets
- Assist Senior Leadership Team as needed
- Perform other job duties as assigned
Position Requirements - High school diploma/GED; Associate degree or Bachelors degree preferred
- At least 1 year of management and/or supervisory experience
- At least 3 year of customer service and/or office-related experience
- Proficiency in Microsoft Office and QuickBooks Online
- IICRC certifications preferred
- Xactimate experience preferred
- Construction management experience preferred
- Excellent written and verbal communication skills
- Exceptional organization and planning capabilities, strong attention to detail
Skills/Physical Demands/Competencies This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
Job Tags
For subcontractor, Work at office, Local area,