Mountain Ambassador Job at Catamount Ski Resort LLC, South Egremont, MA

TEZFeXRUN1BzYnNGWVhJdzZBWU44cnFWclE9PQ==
  • Catamount Ski Resort LLC
  • South Egremont, MA

Job Description

Job Description

Job Description

Catamount Ambassador Job Outline

Position begins when we open for the season

Overview of Position: Catamount Ambassadors assist the guests in any way possible. They are stationed throughout the ski area and are ready to take action to ensure guest satisfaction.

Job Qualifications:

  • Must be very flexible & be able to deal with guests and employees in a friendly and helpful manner.
  • Must be able to write legibly and to use good composition to complete necessary paperwork.
  • Must be willing to learn and adapt to change.
  • Must have full knowledge of prices, programs, scheduled events, reports etc. and where to find them.
  • Must be open-minded & helpful.
  • Must possess good communication skills for disseminating information to guests.
  • Must be able to stand for scheduled shifts and outside in winter conditions for several hours.
  • Must be able to handle people milling about you.
  • Must maintain a clean and professional appearance.

Job Duties: The list below best represents many of the tasks you will be asked to perform at some time during your employment at Catamount Mountain Resort. This list of duties is not intended to represent all of the tasks you may be asked to perform; however Catamount will never require you to perform a task that is inherently unsafe or that you are not adequately trained to perform.

  • Responsible for greeting and dispensing information to all guests. This involves approaching guest, inquiring if they have any questions and being able to respond professionally.
  • Remain at assigned location until replacement arrives.
  • Distribute trail and snow reports to all designated locations.
  • Assist with guest attending races, promotional events and other special events as needed.
  • Assist with maintaining a neat lodge and grounds.
  • Assist in the parking and/or group bus loading/unloading processes

Work Schedule and Conditions:

Be prepared to step up and take charge of guest concerns - do not pass problems to others. The phase "I Don't Know" Does Not Exist with Catamount Ambassadors. If you don't know use the phrase: "Let me find out for you."

We are in the business of providing a quality product and experience for our guests. Traditionally our busy periods are during weekends and holiday periods which you will be expected to work.

Providing a solid availability calendar and attending all scheduled days to meet program requirements is paramount.

Dress Code:

  • Name Tag must always be worn - no exceptions.
  • Must be neat and clean - overall approachable appearance.
  • Catamount Ambassadors will be provided with uniforms suitable for both indoor and outdoor work and uniforms must be worn during scheduled shifts.

Job Tags

Flexible hours, Shift work, Weekend work,

Similar Jobs

Yale New Haven Health

RN (ADN/BSN) - 5.1 Rehab - 8 Hour Evening Shifts Job at Yale New Haven Health

 ...Of The Nurse Manager/Clinical Coordinator. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual...  ...Qualifications EDUCATION Graduate Of An Accredited School Of Nursing; Bsn Preferred. Proficient In Use Of Computer Software To Include... 

Red Oak Travel Center

Gas Station Cashier full time starts at $12/hr Job at Red Oak Travel Center

 ...looking for a dependable and friendly person to join our team as a Gas Station Cashier. The Cashier operates the register system in the...  ...repeat business. Other duties may be assigned based on available time, business volume, and other criteria as determined by your supervisor... 

Netflix

Software Engineer 5 - Streaming Algorithms Job at Netflix

 ...Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime... 

Elevate97

Material Handler Job at Elevate97

 ...1+ years of related experience in a warehouse environment, including inventory management activities. ~ Previous experience in fulfillment, shipping and receiving preferred. Job Knowledge, Skills and Abilities: 1. Ability to lift up to 50 pounds consistently... 

MRINetwork

Manager Global Marketing Job at MRINetwork

 ...and management (both supervisory and strategic) of all global marketing for all company's services. Includes hands-on work and deep involvement...  ...who are responsible for outbound telemarketing (script-based), inbound customer service & 1st level tech support, and Distribution...