Job Description

Requirement: Required 2+ years of experience as receptionist, answering incoming calls.

Our Firm:

We are a reputable law firm in the Galleria area in Houston, Texas, specializing in real estate and business law. Our firm is dedicated to cultivating a dynamic and collaborative work environment. We are currently seeking a professional, well-spoken, and courteous receptionist to join our growing team. If you are service-oriented and have a strong interest in the legal field, this is the role for you.

Job Overview:

As a receptionist, you will be the face of first impressions for our firm by creating a warm and welcoming atmosphere for clients, visitors, and callers. As part of our staff, you will form a critical part of our team, by handling the front desk operations, providing administrative support, and assisting with intake. This is your opportunity to develop a solid customer service skill set in the legal field and prime opportunity for you to get your foot in the door with a growing firm.

Primary Responsibilities:

• Greet and direct clients, visitors, and vendors with a friendly and professional demeanor.
• Answer, screen, and direct phone calls in a timely and courteous manner.
• Manage scheduling of client appointments, meetings, and conference room bookings.
• Assist with intake processes, including gathering initial client information and documentation.
• Maintain office organization, including managing office supplies and keeping the front desk area tidy.
• Assist with client intake forms and case management system data entry.
• Prepare and distribute client correspondence, documents, and other materials as requested.
• Perform general administrative tasks, including filing, photocopying, and scanning.
• Ensure that all visitors and clients are comfortable and have a positive experience during their interactions with the firm.

Qualifications:

• High school diploma required.
• Associate’s degree preferred.
• Required 2+ years of experience as receptionist or front desk attendant.
• Experience in legal intake or an interest in learning intake procedures is highly desirable.
• Excellent verbal and written communication skills with a professional and polite phone manner.
• Ability to multitask and handle a volume of calls and visitors.
• Strong organizational skills with the ability to manage competing priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using office equipment (phones, copiers, etc.).
• Friendly, professional, and approachable attitude with a commitment to client satisfaction.
• A team player who is willing to assist with a variety of tasks to support the firm’s operations.

Why Join Us?

• Competitive salary with performance-based incentives
• A supportive work environment that welcomes innovation
• Opportunities for professional growth and development within the legal field
• Health benefits paid 100% by the firm
• Paid time off and holidays
• 401(k) with Profit Sharing
• Free parking

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