Job Description

Ready to be a part of a game-changing team that thrives on defying the impossible?

About PCS Wireless:

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resale market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader, powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a device’s lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronics manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it!

About the Role:

Responsible for company’s physical security, loss prevention and investigations. This includes but is not limited to the protection of our warehouses, office locations, and assets as well as ensuring a safe working environment for company personnel.

Will own the modifying, creating, and/or implementation of effective loss prevention procedures designed to protect our assets and products in the supply chain. Improve and develop contingency procedures to protect company personnel, facilities and assets during crisis situations.

The ideal candidate will possess the ability to see the big picture while also being able to dial-in to the details, possess exceptional problem-solving abilities, and be an excellent communicator. You will be responsible for budgeting, risk analyzation & mitigation, and being both the first and last line of defense in protecting our assets.

What You Will Do:

• Conduct a thorough yearly risk assessment and security audit to identify vulnerabilities.
• Collaborate with other departments to identify areas of risk and develop strategies to mitigate them; inclusive of educating departments and employees on best practices.
• Develop and implement global security policies, procedures and mitigation strategies to ensure the safety of our assets
• Monitor and investigate any suspicious activity within the company’s premises utilizing CCTV, alarms, access control systems, etc.
• Maintain accurate records of all security-related incidents.
• Investigate incidents of theft, vandalism, or other security breaches, gather evidence, create incident reports, and liaise with 3rd parties as applicable (i.e. logistics providers, partners, suppliers, law enforcement, etc.).
• Conduct internal investigations on employee misconduct, violations of security policies, or breaches of trust.
• Stay up to date on emerging security trends, technologies, and best practices and make recommendations on adopting new processes or tools.
• Prepare and present regular reports to management, highlighting security risks and providing recommendations for improvements along with budget implications.
• Ensure compliance with all fixed storage location security warranties and requirements stipulated inclusive of our corporate security Policy, Partner requirements and insurance policies.
• Ensure Site Security Managers maintain up-to-date detailed operational status report for security alarm systems, CCTV systems, physical security barriers and access control systems at their facility.
• Partner with the logistics team to improve SOPs and to ensure compliance.
• In the event of any losses, ensure proper documentation of claims (above and below the deductible) stemming from in-transit, fixed location losses and other perils such as fire, earthquake, windstorm and flood.
• Review (as applicable) third party service agreements/contracts to ensure documented operational standards/processes will mitigate our risk and comply with our own insurance terms and conditions.

We Are Seeking People Who:

• Bachelor’s degree in criminal justice, Security Management, or a related field
• 10+ years of experience with both management and global experience.
• Proficient in using security systems and software, such as CCTV, access control, and incident tracking systems.
• In-depth knowledge of security practices, procedures, and policies.

Skills & Abilities:

• Strong analytical and problem-solving skills with
• Attention to detail.
• Ability to remain calm and make quick decisions in high-pressure situations.
• Excellent communications skills including but not limited to documenting of processes and procedures.
• Strong interpersonal skills and ability to collaborate effectively with individuals at all levels of the organization.
• The ability to travel both domestically and internationally ~30% of your time.

Nice to Have:

• Familiarity and exposure to Marine Cargo Insurance.
• Familiarity with legal regulations and compliance standards related to security and loss prevention.
• Any ASIS certification as well as any technology security and risk certifications
• Additional language skills beyond English with Spanish being an extra nice to have.

If you are ready to join our fast-paced company, apply below!

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.

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