Job Description

Job Description

Job Description

SCHEDULE: Full-time ; Monday through Friday (8:30 am – 5:00 pm). Average of 40 hours/week.

LOCATION: 131 E Main St, Hills, Iowa 52231

BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks!

SCOPE:

The Fraud Analyst is responsible for performing fraud incident investigations derived from escalated fraud alerts and case management, including collaboration with internal and external stakeholders to mitigate and recover loss to the Bank. Additionally, the Fraud Analyst will work in coordination with the bank's Anti-Money Laundering/Bank Secrecy Act (AML/BSA) program.

ACCOUNTABILITIES:

• Monitor financial crime risk management systems to detect, prevent, and mitigate fraud and to proactively identify trends or patterns of activity related to fraud claim activity.
• Perform and manage complex and/or escalated fraud investigations.
• Keep management apprised of the status and progression of assigned fraud investigations.
• Decision items based on judgment and research, job experience, and following established procedures and guidelines, while leveraging multiple systems/tools.
• Regularly exercise discretion and judgment in the performance of essential job duties.
• Work with operations and frontline employees to protect customer information and prevent loss.
• Lead Fraud Specialists in performing fraud-related investigations and provide subject matter expertise in various projects.
• Form initial determinations regarding additional actions to be taken and recommends possible SAR filings to management and/or the bank's AML/BSA team, in accordance with procedures.
• Coordinate fraud-related law enforcement activities with Bank Management and Legal Department as required.
• Compliance with applicable rules and regulations and company policies and procedures.
• Assist in ongoing Branch support and staff training as needed.
• Maintain educational and professional expertise through attendance at internal and/or external educational opportunities.
• As part of the overall team of Bank employees, this position may be requested to assist in the support of other bank activities.

EDUCATION AND SPECIAL REQUIREMENTS

• Associate's degree (A.A.) from a community college or technical school, or 2 years customer service and banking experience
• 2-3 years of financial fraud experience or the equivalent combination of education and experience.
• This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment.

EQUAL OPPORTUNITY EMPLOYER

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