Job Description

Join the TCI Family as a Shop Service Manager

For over 45 years, TCI has proudly served the transportation industry with integrity, dedication, and top-tier customer service. We’re more than a company—we’re a family. Our team thrives on honesty, innovation, and accountability, and we’re looking for a leader who shares those values.

About the Role

As our Shop Service Manager , you’ll oversee the 24/7 maintenance operations of a busy diesel truck repair shop. You’ll manage a team of skilled technicians, ensure compliance with safety and regulatory standards, and deliver superior service to our customers—all while fostering a positive, productive, and safe workplace.

Key Responsibilities:

• Lead, coach, and support shop staff with TCI’s Core Values at the forefront.

• Oversee preventative maintenance, repairs, and fleet needs.

• Ensure compliance with DOT, OSHA, and company safety requirements .

• Build strong relationships with customers and address service concerns.

• Recruit, train, and mentor top talent.

• Manage budgets, costs, and operational productivity.

• Conduct regular safety and shop meetings.

Qualifications: 

• 10+ years diesel technician experience.

• 5+ years shop management experience.

• Strong leadership, communication, and customer service skills.

• Familiar with DOT & OSHA regulations.

• Bilingual (Spanish or other languages) a plus.

• Proficient computer skills.

Compensation:

• Salary: Starting $70K (based on experience)

• Quarterly Incentives

• A supportive, family-like work environment where you can grow.

Why Join TCI?

When you join TCI, you’re not just taking a job—you’re becoming part of a trusted team with a 45-year legacy of excellence in the transportation industry.

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