Job Description

Description

:Job Summary
◦ The Financial Advisor is responsible for answering questions about billing information and establishing estimates for patients who have a scheduled medical service or procedure. The Financial Advisor works with the patient to establish payment schedules, discuss the financial responsibility and collects prepayments in accordance with CMG policy. The Financial Advisor also monitors overdue accounts, researches accounts and recommended payment plans and works with insurance companies to obtain predetermination or authorization for certain procedures. This position works alongside different departments system wide in order to deliver excellent care and customer service for CoxHealth patients.
• Job Requirements
◦ Education
▪ Required: High School Diploma or Equivalent
◦ Experience
▪ Preferred: medical billing experience and claims processing knowledge; familiar with the insurance industry and collection process
◦ Skills
▪ Excellent verbal and written communication skills.
▪ Able to work independently and collaboratively in teams.
▪ Self starter.
▪ Proficient in using computers and computer systems
▪ Ability to multi-task and have attention to detail
◦ Licensure/Certification/Registration
▪ N/AEducation: ▪ Required: High School Diploma or Equivalent Experience: ▪ Preferred: 2 years customer service or prior experience with third party payers Skills: ▪ Understanding of medical terminology ▪ Excellent verbal and written communication skills ▪ Organized and attentive to detail Licensure/Certification/Registration: ▪ N/A

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