Job Description

Job Description

Job Description

Waynesville Inn & Golf, Tapestry by Hilton is seeking an experienced and efficient Executive Housekeeper to join our team. The ideal candidate will oversee and manage all aspects of housekeeping operations to maintain a clean, comfortable, and inviting environment for our guests.

Responsibilities:

• Supervise and train housekeeping staff
• Establishes standards and procedures for work of housekeeping staff
• Ensure all rooms are cleaned and maintained according to company standards
• Inspects and evaluates physical condition of establishment (room quality, cleanliness, facilities) to include VIP rooms, ensuring service standards are met
• Inspect and evaluate the performance of housekeeping staff
• Establishes and maintains adequate supplies for efficient operation of department; conducts inventories of linen, supplies and equipment on a monthly basis, ordering and receiving supplies so as to maintain adequate inventory levels
• Manage inventory and order supplies
• Directs the Housekeeping staff, by coaching, counseling, providing guidance and correcting work, while motivating team to improve and maintain positive morale
• Plans work schedules and daily assignments to ensure adequate service, according to labor standards and occupancy
• Establish & maintaining finances of department, to include cost per occupied room under budget guidelines; budget development and monitoring; maintain productivity and labor cost. Prepare reports as necessary
• Submits recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space; follow up on Work Orders submitted to Engineering department.
• Enforces standard procedures for the acceptance, security and return of guest lost and found items
• Ensures proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with property’s HazMat program
• Evaluates condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects.

Requirements:

• Prior experience in a supervisory role in housekeeping
• Excellent communication and leadership skills
• Attention to detail
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office or similar computer applications
• Experience leading teams in all areas of housekeeping preferred
• Occasionally push, pull and lift items weighing up to 50 pounds
• Must speak English fluently. Must have excellent written and oral communication skills
• Ability to effectively multi-task

Benefits:

• Competitive compensation
• Health insurance
• Paid time off
• Opportunity for growth and advancement

About the Company:

Waynesville Inn & Golf, Tapestry by Hilton is a premier resort located in Waynesville, NC. We pride ourselves on providing exceptional service and amenities for our guests, and are dedicated to creating a positive and rewarding work environment for our employees.

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

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