Client Concierge - Will Train! Job at Sweet James LLP, Phoenix, AZ

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  • Sweet James LLP
  • Phoenix, AZ

Job Description

Job Description

Job Description

Growing, fast-paced Personal Injury Law firm is looking for a dynamic and charismatic phone sales representative to achieve maximum success in our intake call center.

Ideal candidates will have EXCELLENT verbal and written communication skills. Must be comfortable working in a fast-paced environment. Previous experience in customer service or sales call centers is ideal.

Work Schedule:

Your work hours will encompass varying morning and afternoon/evening shifts , flexibility for both is essential. M ust be available to work weekends .

Key Responsibilities:

  • Communicating with potential customers via phone, email, and in-person
  • Collect and document sensitive personal information
  • Strong customer and sales experience and excellent attention to detail
  • Resolve and address customer concerns with professionalism
  • General administrative duties as required

Qualifications:

  • A solid work ethic and positive attitude
  • Ability to work well under pressure while maintaining a positive attitude
  • Previous experience in customer service, sales or other related fields
  • Excellent written and verbal communication skills
  • Must be available to work after hours and occasional weekends
  • Bilingual (Spanish) a plus

 

Company Description

Sweet James is a renowned law firm dedicated to providing exceptional legal services. Our team is driven by a commitment to excellence, client satisfaction, and continuous improvement. Joining Sweet James means becoming part of a supportive and collaborative work environment where your skills and contributions are valued.

Company Description

Sweet James is a renowned law firm dedicated to providing exceptional legal services. Our team is driven by a commitment to excellence, client satisfaction, and continuous improvement. Joining Sweet James means becoming part of a supportive and collaborative work environment where your skills and contributions are valued.

Job Tags

Day shift, Afternoon shift,

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