Job Description

Title: Call Center Representative

Location: New York, NY, 10004

Shift: (8:00 AM – 4:00 PM), 40 hours/week

Duration: 9-Weeks Contract (Highly possibility of extension)

Pay Range: $28 to $30 per hour

Job Description:

• Support Corporate Payroll Operation with scheduling, rescheduling, and confirming patient appointments
• Answer phones, respond to appointment inquiries, and make reminder calls
• Use internal systems, pagers, and make overhead announcements as needed
• Performing other assigned tasks; requires strong phone experience and computer skills

Required Skills:

• High School Diploma/GED.
• Must work onsite at one of the following locations: Bellevue, Lincoln, Elmhurst, Jacobi, or Metropolitan
• 1 year of experience in a call center environment, including payroll timekeeping
• Experience in a hospital setting preferred
• Intermediate to advanced proficiency in Microsoft Office (Word, Excel, Outlook)
• Bilingual (facility specific) preferred or required based on location.

Benefits:

Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

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