Job Description

We are looking for a Terminal Monitor to join our team!

Job Duties Include:

• Monitor Jennings Station by physically patrolling the property at the beginning of the shift, mid-shift, and at the end of the shift.
• Answer phones.
• Provide route information.
• Sell bus tickets. Tickets may be purchased with cash, check, and credit cards. Reconcile funds with ticket sales.
• Log arrival and departure time of all buses.
• Bank deposit goes into the vault for the orange route at the 6:00 pm run.
• Maintain Property and promptly report any discrepancy to the supervisor.
• Hours for Jennings Station will be 5:00 am until 7:00 pm.
• Respond to all vendors and clients with courtesy and in a professional manner.
• Additional duties as assigned.
• Maintain confidentiality of information and Professional Customer/Employee/Supervisor relations.
• Maintain the standards of BTD, including but not limited to the Drug & Alcohol, ADA, EEO, Title VI, Code of Conduct and safety policies and procedures.

Benefits:

• Paid Holidays
• Paid Vacation
• Retirement
• Medical

EMERGENCY RESPONSE/RECOVERY ACTIVITIES - All employees will be required to work before, during, or after an Emergency. During an Emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

Requirements:

• Equivalence to a high school education.
• Basic math knowledge.
• Customer service experience preferred.
• Ability to operate in a constant state of alertness and in a safe manner.

Physical Requirements:

• Have constant need (66% - 100% of time) for sitting, finger dexterity, and for typing or writing
• Have frequent need (1% - 33% of time) for standing, walking, reaching above the shoulders, climbing ladders, grasping, gripping, finger dexterity, bending, stooping, squatting, climbing stairs, pushing, pulling, and for driving or operating equipment.
• Have frequent need (33% - 66% of time) to lift/carry under 10 pounds.
• Have occasional need (1% - 33% of time) to lift/carry 10-25 pounds.
• When occasions arise to lift 20 pounds or above, assistance must be requested.

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