Job Description

Job Description

Job Description

Position Summary:

BMET II is an experienced level position for over 2 years of practical experience and is usually a subject matter expert on a few medical technologies. 

The BMET II is responsible for all scheduled maintenance and repair services assigned to them. Because of the close daily relationship and interaction with facility staff, BMET II’s must have excellent organizational and customer service skills. Close supervision is provided to ensure service quality is maintained and that continue development of the BMET II’s knowledge and skills are progressing. 

Specific Responsibilities:

• Must exhibit self motivation and personal relation skills.
• While working with the managers, BMET II is responsible for communicating work status along with any problems, scheduling issues and/or incomplete service activities that require management attention.
• Communicates with support staff pro-actively to assure customer satisfaction.
• Must work independently to accomplish all assigned PMs while balancing repair calls as required as well as completion of all related paperwork.
• Performs all assigned invasive repairs. Arranges for completion of repairs.
• Works from drawings, technical manuals, and other specifications to troubleshoot and repair equipment.
• Requests all necessary and cost effective parts for repairs using the request form. Demonstrates good judgement on which repairs are attempted on-site. 
• Must exhibit good customer relations skills. A close daily relationship with the customer results on a high level of customer satisfaction and perception of value per dollar cost. Company image is perceived primarily through contact with the customer and on-site personnel.
• Must work closely with managers to keep them informed of account status. This must include CM status and PM status, special interests, and customer concern/problems.
• Learns new maintenance skills quickly, usually with demonstration.Builds on existing knowledge using multiple resources and passes on information to fellow technicians in the company.
• Operates and maintains test equipment to high standards. 

Skills Required:

• Electronics, Mechanics, Proficiency with diagnostic tools, and customer service skills.

Education:

• Associate’s Degree in Biomedical Equipment Technology, Electronics related field, or military equivalence.

Disclaimer

The above is intended to describe the general content of and requirements for the performance of this job. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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